This is a blog post for my clients and anyone else who needs to know how to use remote desktop sharing. As many of you know, I am a huge fan of Logmein.com. It is the best program I know of for desktop sharing. The best thing is that it is free. It also works really well on a Mac or a PC.
Here are the screen shots. If you follow them, they are pretty self-explanatory. Start with going to the Logmein.com website. This is the screen you will see. Click the green button, "try if free".
Then select "Create Account". Put your email address in and a password that you will remember.
Which will then download the software.
Click "Typical installation".
Give your computer a name (or use the one that comes up on the screen).
Give your computer a computer access code.
Use the default selected destination folder, if it comes up like this.
Click next. It will install.
Once it is installed, a box like this comes up:
The following are the screenshots for the steps to send me an invitation to share your desktop to work in your company file in QuickBooks or schedule a training session on your PC.
It is that easy to set up and use. Under this type of installation, they (Logmein) has provided you with the Pro version of their program for free. This is temporary and will expire in 30 days. After that, you will not be able to send invitations anymore without upgrading (for a small cost) to the Pro version. You can, however, add any of your own personal computers and use them for free on their website. Just log into your Logmein account from their website and add the other computers.
This works wonderfully if you have a desktop computer at your office (you leave it on) and then you go home and use the Logmein software with your laptop or home PC to log into your office computer. As long as you have the Logmein software on both computers, you can log in through your Logmein account (for free).
Lastly, on the scheduled time for our shared remote session, I will open my email with the invitation link. You will see this series of screens. You will need to provide me full access (mouse-sharing so I can teach). The last screenshots show you the windows that will pop up on your computer when we are ready to share your computer. You will have to "verify my identity" to complete the final step of desktop sharing.
Lastly, on the scheduled time for our shared remote session, I will open my email with the invitation link. You will see this series of screens. You will need to provide me full access (mouse-sharing so I can teach). The last screenshots show you the windows that will pop up on your computer when we are ready to share your computer. You will have to "verify my identity" to complete the final step of desktop sharing.
Once our remote session is over, you will see on your computer that the desktop sharing session is disconnected.
Courtesy of our colleague Lynda Artesani, Certified QuickBooks ProAdvisor in SW Florida
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